Digital Technology Labs is based in Langdon Hills, Essex, and we have customers from that area, and as far a field as Newcastle/UK, Phoenix/USA, India and the Philippines. We will work with you to define the brief from your requirements, we can provide indicative costs as a quote, which we formalise into what is called a SOW, or ‘Statement of Work’.
Our SOW/Statement of Work details the scope of the project, which parties are involved, the planned schedule for the project. As well as the cost of the project, key delivery milestones and invoicing schedule. Please note Digital Technology Labs is VAT registered, and therefore all prices quoted will be excluding VAT, with the final cost of the invoices will have VAT added to them.
Once we have our client’s approval to proceed and payment of the first invoice we proceed with the work. We aim to regularly keep you in the loop with progress reports, that detail if there are any issues, risks, or problems that could affect the delivery schedule. As the work progresses, depending on the brief we may require further input from yourself. We also know that many of our customers don’t have time, and therefore we use our professional judgement to meet your requirements.
Some examples of the process we follow for different types of work;
New green field Web Design
We’ll work with you depending on your budget, we can recommend certain Content Management Systems and templates. Which can be simple or basic, through to premium and bespoke. We have a web design service that can provide a beautiful fresh new design for your site, and provide new logo designs. Depending on what you are after we would appropriately frame the SOW, we will look to ‘wireframe’ the site layout, and wireframe the individual page designs. Content can be provided to us, or we can write the content on your behalf. Once the budget, wireframes, content, design/template and hosting platform have been agreed we will then proceed to the build, through to launching your new site!
Making your existing site mobile responsive
We have strong experience taking existing desktop optimised sites and re-engineering them to work seamlessly on mobile and tablet, optimising them for those platforms which maintaining the design and functionality of the original web site. Of course for some customers they choose to use the opportunity to re-design the look and feel of their website too.
Designing and building an App
We will work shop the app with you to create detailed wire frame User Experience models, to plan out your app in detail. Budget permitting these are then handed over to our graphic designer who turns them into beautifully designed screen concepts. Our App Development team can then take the User Experience wireframes, and screen designs and turn this into a living breathing app for you.
Regular content authoring to your website
We offer a content authoring service, that is customised to your needs which can include things like updating your events calendar, testimonials, reviews, for sale page, and photo gallery. We can also do social media authoring based on you up front guidelines, and for some customers we do regular blog posts.
We aim to provide everything that we specified in the SOW as deliverables, and it is usual for our clients to review and approve these deliverables in appropriate timings. Once the work is accepted and the project closed, Digital Technology Labs will issue the final invoice. We aim to reach out regularly to you to make sure you have everything you need and make further recommendations that could enhance your website marketing proposition. We are also happy to support inquiries and offer free consultations on how to improve ones website or digital marketing proposition.